Privacy Policy
Last updated: 1 February 2026
1. Who We Are
TranSecure Consulting Limited (“TranSecure”, “we”, “our”, “us”) is a business consulting firm registered in England and Wales. We provide payment infrastructure services, strategic marketing solutions, and commodities brokerage advisory to businesses worldwide.
We are the data controller responsible for personal data collected through our website and services. Our registered address is:
TranSecure Consulting Limited124 City Road, London. EC1V 2NX
2. Personal Data We Collect
We collect the following categories of personal data:
2.1 Identity & Contact Data
- Full name, job title, and company name
- Email address and phone number
- Business address and country of operation
2.2 Enquiry & Communication Data
- Messages and enquiries submitted through our contact form
- Correspondence with our team by email or phone
- Records of any agreements or proposals exchanged
2.3 Technical & Usage Data
- IP address and browser type
- Pages visited and session duration on our website
- Device identifiers and operating system
- Referral source (e.g. search engine, social media)
2.4 Payment Platform Users (TranSecureHub)
If you are a user of our TranSecureHub payment platform, we collect additional data including identity verification documents, financial transaction data, AML/KYC screening results, and card details. Please refer to the TranSecureHub platform privacy notice for full details.
3. How We Use Your Personal Data
| Purpose | Legal Basis |
|---|---|
| Respond to business enquiries and proposals | Legitimate interest / Contract performance |
| Provide consulting and advisory services | Contract performance |
| Send service updates and important notices | Contract performance |
| Comply with legal and regulatory obligations | Legal obligation |
| Prevent fraud and ensure website security | Legitimate interest |
| Improve our website and services | Legitimate interest |
| Send marketing communications (with consent) | Consent |
| Verify identity for regulated payment services | Legal obligation |
4. Who We May Share Your Data With
We do not sell your personal data. We may share it with:
- ▸Service Providers — Cloud hosting, email delivery, and analytics vendors who process data on our behalf under strict data processing agreements.
- ▸Professional Advisers — Lawyers, accountants, and auditors under confidentiality obligations.
- ▸Regulatory Authorities — The FCA (UK), HMRC, or law enforcement agencies where required by law.
- ▸Business Partners — Trusted third parties required to deliver contracted services to your business, with your knowledge.
5. International Data Transfers
Your data may be processed outside the United Kingdom or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place — such as UK/EU Standard Contractual Clauses (SCCs) — in accordance with applicable data protection law.
6. Data Retention
Our default retention periods are:
- Enquiry & contact data2 years from last interaction
- Client engagement records6 years after end of engagement (legal obligation)
- Financial transaction records6 years from the date of transaction
- Marketing consent recordsUntil withdrawal of consent + 1 year
- Website analytics / log dataUp to 13 months
7. Your Rights
Under UK GDPR and applicable data protection law, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate or incomplete data
- Erasure — request deletion of your data (subject to legal retention obligations)
- Restriction — ask us to limit how we use your data in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Object — object to processing based on legitimate interests or for direct marketing
- Withdraw consent — at any time where processing is based on consent
- Lodge a complaint — with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, email us at privacy@transecurehub.com. We will respond within 30 days.
8. Cookies
We use cookies and similar technologies on our website. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
9. Security
We implement industry-standard security measures to protect your personal data, including TLS/HTTPS encryption in transit, access controls for our team, and regular security reviews. Despite these measures, no transmission over the internet is completely secure. If you believe your data has been compromised, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be notified by email or by a prominent notice on our website.
11. Contact Us
For questions or requests relating to this Privacy Policy:
Postal: TranSecure Consulting Limited, 124 City Road, London. EC1V 2NX